Privacy Policy
Last Updated: October 2026. We are committed to safeguarding client privacy in accordance with global standards (GDPR, CCPA).
1. Information We Collect
We collect personal information necessary to deliver our handcrafted jewelry, process payments, and ensure exceptional client support:
- Contact & Delivery: Full name, shipping address, email address, and phone number for carrier delivery notifications.
- Payment Information: Handled entirely through PCI-DSS Level 1 certified gateways (Stripe, PayPal). We do not store or see your full credit card number or CVV on our servers.
- Customizations: Custom inscription texts entered for inner-band engravings.
- Technical Data: Anonymized IP location to automatically select appropriate regional currencies and tax jurisdictions.
2. How Your Data Is Utilized
Your data is strictly utilized for:
- Fulfilling and tracking your artisan jewelry orders.
- Sending transactional notifications (order confirmation, dispatch, delivery alerts).
- Fraud prevention and dispute management.
- Complying with legal and tax accounting requirements.
Zero Selling of Personal Data: We never sell, rent, or trade your personal information to third-party data brokers or marketing networks.
3. Security Architecture
Our platform operates behind enterprise 256-bit TLS/SSL encryption. Data in transit and at rest is protected with modern cryptographic protocols to prevent unauthorized interception.
4. Your Rights & Data Erasure
Under GDPR and California Privacy regulations, you hold the right to request access to the data we hold regarding you, request corrections, or request total deletion of your account and personal history from our active records. Contact our privacy officer at privacy@gothicgem.com.